'Library on demand'..../

87 replies [Last post]
Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011

'Library on demand' or how the 'next library' is shaping its collections and services according to its local groups and communities' needs....

It has to do with the understanding that one of the biggest challenges public libraries face today is to meet the cultural and social diversification of their local communities by  introducing specially designed new services...

Case studies and observations from everywhere will be  very welcome!

jillscherb7 (not verified)
jillscherb7's picture
other posts that seem out of place

Are the Huang123456 posts ads? It seems out of place.

jillscherb7 (not verified)
jillscherb7's picture
Posts by YELL

Rumi, are the posts by "YELL" advertisements, in Japanese? I don't understand. What is the contribution?

jillscherb7 (not verified)
jillscherb7's picture
I am having problems reading

I am having problems reading others' posts. They seem to spiral right-ward to shorter and shorter columns, then off the page entirely.

Anyway, I'm a library user! Big time! Book lover! etc.

I live in Texas in the USA. The latest new thing happening at one of the local area public libraries is something I will be taking part in.

I think this may fall under "community building."

A creative use of library space: We're having a writing class in the library. The classes are partly sponsored by a local non-profit publisher, Badgerdog Press, and local nonprofit collection of groups called the Austin Area Groups on Aging. And, because they are being held in a Public Library, that means they are also being partly sponsored by the City of Austin.

Together, these groups collaborate to produce writing classes for children, adults, and seniors. I'm taking the Silver Voices in Ink classes for seniors. The classes are taught by professional writing instructors with higher education degrees. I took one of the classes last summer, but it wasn't held at a library then. Now, it will be. And it's the same ilbrary where I sometimes go once a month to origami-making meetings.

A creative use of old books: The origami sessions were expressed in a different way at the library's secondhand bookstore (where the public can buy books the library doesn't want--at a simple price of $2 for hardbacks, $1 for soft cover books on any topic, of any size, etc.--except "rare" books cost more.

Anyway, one of the people who volunteers to sell books at the Public Library system's secondhand store started to make art with some old books they didn't think they would sell, a kind of paper art.

You may be able to see something similar to this kind of "book art" at EthertonGallery.com in art work by Nick Georgiou called "Paper Elegies" which I saw in Tucson, Arizona.

The book folders at Recycled Reads, the public library's secondhand store, used the pages of some books, still kept in a bound book format, for books that would have ended up in some kind of trash, to create amazing sculptures using folding the paper in creative ways.

This may sound outrageous to some librarians--sort of the ultimate heresy of what to do with a book. But the results are amazing and creative and they draw attention to books as objects, and delight children and adults.

I should explain that Austin is a very community-centered city. Every "neighborhood" location in the city has a neighborhood association composed of residents (voluntary membership) that functions to talk with the city about neighborhood issues.

The city tries to have a public park of adequate size within walking distance in every neighborhood throughout the city. There are about 20 parks, not counting some larger lakes and parks associated with them.

The same concept applies to libraries. The city builds new libraries in new and old neighborhoods with a view to having a library within walking distance or a short drive or bus ride for anyone living in any neighborhood area in the city.

So, it is a very de-centralized system with many "branch" libraries. There is one Main Library, but it is really just one of many. The branches all have different community outreach programs. I just looked to count them and there, just like the parts, about 20 libraries in Austin, all part of the Public Library system, in a city of about 800,000. They all have a variety of programs, depending on the communities they serve.

Here's the link to the library system here: http://library.austintexas.gov/ At the bottom, you can find a link to "events and programs."

One program that interests me as an intercultural educator is "Talk Time." That is an opportunity for volunteers, like myself, to meet with new immigrants who are learning English just to chat, to help with learning English.

There are art classes, storytimes, special computers reserved just for teens and some programs for them, etc.
One of our bumper stickers that can be placed on cars and bicycles is "Keep Austin Reading." That's a promotion by the Public Library.

There's also a Texas Book Festival each fall. People attend workshops, meet authors, hear them discuss their works, buy books in big tents that run along two streets by the State Capitol. This festival was started by Laura Bush, a librarian, who also helped set up an Engish-language library in Sofia, next to the Public Library there.

The book festival also results in television programs on the local Public Broadcasting System (our BBC) which is both national and local. And in author programs throughout the year.

Here's a link for the book festival: http://www.texasbookfestival.org/

These are in addition to the book chosen to be read by the community at large in the Mayor's Book Club Program, which is a joint city/library promotion where "Austin," or interested citizens (and they are legion) read a book together and then get together in different places and online to discuss it.

Here's a link to the citywide Book Club: http://www.austinlibrary.org/site/PageServer

O.K., just checking in! I don't think I can make it to the conference this year--I am on an adventure journey across parts of America--2 months last fall, and all of this coming summer--but I will be thinking of you! What fun!

See my travel blog at http://jillscherb7.wordpress.com

jillscherb7 (not verified)
jillscherb7's picture
Community Focus of Austin Libraries

I'm jumping in having read most of the thread here. I'm Jenell and live in Austin, Texas, U.S.A. I met Rumyana Koycheva when I lived for 5 months in Sofia, Bulgaria in Fall 2008. In fact, I met 3 remarkable librarians while there!

I have some librarian friends in Austin and will point them toward the Next Library. I wish there was a way to link the Next Library home page to my Facebook to share this will ALL my Facebook friends. I'll try just using the URL

Now, I want to talk about the community focus of the over 22 community "branches" of the main Public Library here. Austin is a city of around 785,000 people give or take a few hundred thousand more who live in nearby areas--Round Rock, Georgetown, San Marcos, Elgin, Manor and Pflugerville, So . . . a little over a million people altogether . . . many & diverse peoples.

The "branch libraries" concept prevails here. The library buildings go where the people are. Multiple libraries are located in distinctive central and suburban city "neighborhoods", just as public parks are scattered throughout the city so that almost everyone is within walking distance of a small "pocket" park, or a larger neighborhood park, and including several very large parks like those I enjoyed in Sofia.

The main library and branch libraries total about 20-25 different divisons, each of which is a self-contained library serving a unique area or neighborhood. New branches are built as communities expand and develop. Each branch is unique; all are part of the whole Public Library system which also "shares" with other state and university libraries on a program called TexShare.

Just having branches is one part of an overall community services focus. There are also different community-oriented programs at different branches.

I will participate in one called "Talk Time." 8 branch libraries host a private room in the library one day a week where people can come to practice their English with volunteers like myself for about an hour and a half of chat time. These rooms are free and open to the public for approved public activities.

I'm currently taking part in monthly Austin Origami gatherings at the Yarborough branch. We "fold" in a private room.

A year or two ago, Austin Public Libraries started a storefront called "Recyced Reads" on a busy street of arts, craft, food and secondhand/thrift commercial shops.

This small store is run by volunteers who sell books "ousted" from the public libraries. Before, these castoffs were sold at each branch. ALL are sold at $2 for hardbacks and $1 for paperbacks, making them very affordable.

At Recycled Reads, there are chairs, tables, a children's section and comfortable couches placed all around the spacious room so people can come in and spend time relaxing and reading as well as buying books. It reminds me of the American books reading room at the Sofia Public Library (see below).

With secondhand book sales, the library not only serves the community, but perhaps makes a bit of money to put back into library services.

There is a Mayor's Reading List. A book or books is/are selected each year to be read by the community as a whole.

Austin also hosts an annual Texas Book Festival, a gathering of authors, publishers and public speakers with festive outdoor entertainment for children and families, including music, indoor author talks, panel discussions, and guest speakers.

The Festival takes place on the street in covered tents and outdoors in front of the State Capital and in meeting rooms in the Capitol itself. It happens every fall for 3-4 days. Now, the Book Festival also hosts speakers throughout the year. This event was started by Laura Bush and evolved into a very successful annual event.

When in Bulgaria, not only did I meet smart librarians, but I got a library card and used the Public Library as well as the library at University of Sofia. Several times, I used computers at the Public Library (a service not to be underrated in today's electronic world!) and checked out books and magazines in English.

I also visited a smaller American Eeading Room next to the Sofia Public Library, where there were modern computers for easy access and public use by patrons, books, and some regular children's activities in a well-lighted, open-feeling room.

Here's the link to the Austin Public Library home page where you'll find other public events and programs I haven't mentioned:
http://www.ci.austin.tx.us/library/

Wish I were joining you in Denmark for the Next Library Conference! Have fun!

Next Library Crew's picture
Offline
Joined: 17 Feb 2011
New topics!

What amazing discussions and creative ideas!
The outlook for the conference is promising!
We have decided to open new topics inspired by some great inputs of yours.
The topics are:
Capacity for Change
Library on Demand – Meeting User Needs
Libraries, Community Building and Libraries for Social Development
Please keep on sharing the ideas. You can also open new topics if you want to introduce new ideas.

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
New topics!

Thank you! I am glad to hear that!

laura_gamboa's picture
Offline
Joined: 3 Apr 2011
Social responsibility

Hello! Thanks for your comments! I remember when i was in Europe studying with Rumyana and visited several libraries and it surpised me how important they are for communities because people see them as their second house, that was my perception. Reading all your comments about the role of libraries took me to think in all the values and culture Europeans have. Not that we, latin americans don't have them but it seems that most of the people don't worship their culture and values. It makes me think that if someone doesn't have access to education, a library is the perfect place to receive it and therefore they should be more important. Right now Mexico is having a huge problem with organized crime although it is not present in the whole country is a huge black spot just like oil in an ocean. The state where i live is in the frontier with united states and the social situation is very complicated. Politicians brought an architect from Colombia to give ideas on how they minimize the problem and he proposed to build more houses for poor people and social community centers..well...that's not new! With your discussion i'm just thinking how many social problems we would have prevented if government and private entrepreneurs contributed in building these community centers and LIBRARIES!!! We can see that this problem is also increasing beause there is no education for children and young people and neither jobs...libraries can help so much in this and also as you mentioned, integrating society: immigrants, locals, handicap people..enhance social cohesion. this is a good opportunity for libraries.

laura_gamboa's picture
Offline
Joined: 3 Apr 2011
Super!

Hello! I am so late in creating a profile to participate in your discussion. I think it's great! Although I don't know very mucho about this project I think it's an excellent idea. It's obvious that we are living hard times everywhere in the world and I think cultural and educational spaces should take the responsibility of social development as well as any other bussiness company. In Mexico libraries are not seen this way and I think if it works there in Europe, it should work here too. Please keep posting more information about this!!

Dalsager's picture
Offline
Joined: 28 Jan 2011
I realize that forum posts

I realize that forum posts have now become increasingly hard to read and understand, because of the rather un-clever way the forum is styled. Please bear with us, and reply in general, instead of replying to each post Smile - It's just a temporary fix, but it does make it easier for everyone.

P. Kasarova's picture
Offline
Joined: 15 Mar 2011
A Great Idea!

May I ask about the Bulgarian libraries since there are plenty of them? Are they inspired by this idea, are they ready to join?

anne-marie's picture
Offline
Joined: 8 Mar 2011
Very smart idea!

Very smart idea!

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
thank you, anne-marie!

thank you, anne-marie! please, feel free to share ideas:)
by the way, do you have any existing examples in mind? or you just imagine the future of the 'next library':))

anne-marie's picture
Offline
Joined: 8 Mar 2011
there are some signs i think

there are some signs i think Smile

but i would like to imagine this situation: we are five friends with small children and we need some education in mothership, we go to the closest library and ask for it and they arrange it for us. is it close to what you mean Rumyana?

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
exactly! 'next library' as i

exactly! 'next library' as i think is not just about technology, it is about new approaches to users, new management, new style:) some people say the public library must be managed as a company... meaning that libraries must be so flexible that they will constantly introduce new services and products following specific demands/ orders... is it too extreme:))

vesnavuksan (not verified)
jillscherb7's picture
Rumyana, that is so

Rumyana, that is so true!
I've seen some libraries doing exactly what you've explained. My favorite line from one proactive public library in USA is: Our personal sense of what is valuable doesn't matter unless it matches that of our customers. (Eleanor Jo Rodger)
For example, a group of teenagers approached them asking for their space, or a corner, in the library. After consulting for 20 minutes, the management decided to appoint this group as their consultants in designing the Teen center. It turned out amazing! The library matched their needs, so the teens got exactly what they wanted. And when the library does a survey to see how satisfied the users are, the rate they get is 98.8% satisfied! No wonder. Smile

There are so many cool stories and approaches, it would be wonderful to hear about them.

anne-marie's picture
Offline
Joined: 8 Mar 2011
Sounds great, but I'd love to

Sounds great, but I'd love to see it in Europe.

vesnavuksan (not verified)
jillscherb7's picture
me too! I know that public

me too!
I know that public library in Veria, Greece, has similar attitude and activities (been there!), but I'm sure they are not the only one in Europe Smile

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
I'd love to see it as a

I'd love to see it as a trend!

also: as a strategic goal in the libraries papers and practice, e.g. - ' to map the local communities, to approach them, to search their needs and to develop specific collections and services for them'

and yes - the library in Veria is doing that.I have seen other libraries in Europe, too, including cool examples like 'cooking for teens', learning gardening through doing it in the library yard, learning climbing on the library wall,etc.Smile)

but these are still single examples..

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
Vesna, just remembered the

Vesna, just remembered the 'financial literacy' in your library which is a good example of flexibility and demand oriented services..

YAN
YAN's picture
Offline
Joined: 10 Mar 2011
Rumyana, I like your point

Rumyana, I like your point but do you think that libraries have the capacity for this change ?

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
it's a reasonable question!

Yan, it's a very reasonable question and I have no general answer:)

Capcity means many things - resourses, awareness of the changing values, needs and expectations, willingness, motivation, entrepreneural skills, qualified staff, etc. I believe that some libraries are on their way to rebuild their capacity but honestly - I think that the awareness is still weak in the field. what is more, as we discussed last year at the World Library Congress - there is a resistance within the professionals againts the new trend as it means a complete change of the profession into much more business-like attitude, coaching activities, adjusting of the library work to the local users communities' profiles...

But I have seen libraries which are doing that successfully, like the library of Gotheborg, where every 7 seconds comes a new visitor..

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
P.S. They practice "politics of difference"

They practice "politics of difference" in Gotheborg library and constantly offer services for diverse tastes, capabilities and backgrounds..

That is exactly my point of what the 'next library' should be about:))

YAN
YAN's picture
Offline
Joined: 10 Mar 2011
Thanks, Rumyana, for your

Thanks, Rumyana, for your explanation Smile I'm quite curious to visit this library and to see what services I can get there Smile

Please do not recommend me information literacy Smile Just kidding Smile

anne-marie's picture
Offline
Joined: 8 Mar 2011
It's unbelievable! I haven't

It's unbelievable! I haven't seen such a library in Belgium Smile

vesnavuksan (not verified)
jillscherb7's picture
@ Rumyana Wow, you've heard

@ Rumyana
Wow, you've heard about that - so glad! :me glowing: Smile
That's right, we have a few more examples that I'd be more than happy to share.

@ Yan
It depends only on people working in the libraries. If they have the right attitude and are innovative and creative, anything is possible. Of course, you can't expect from entire staff to fit the description, but the ones who lead the library should definitely represent the capacity for change.

YAN
YAN's picture
Offline
Joined: 10 Mar 2011
Thank you, Vesna ! It seems

Thank you, Vesna !

It seems your library is doing well. What's your secret ? I don't suppose it's money Smile

vesnavuksan (not verified)
jillscherb7's picture
Nope, it's not money. I wish

Nope, it's not money. I wish we had more, of course (it wouldn't hurt!Smile)
Anyway, it's people. Out of 270 employees, about 10 are sort of movers and shakers. Whatever happens in our library that is not considered regular library work, you'll always see the same faces. Of course, nothing would be possible without our cool director who pushes things in the right direction Wink
Key thing in making stuff possible is networking and connections. And that's what I believe Next Library will be about. Unfortunately, I won't be able to attend, but will be watching twitter reports closely Smile

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
Yes - networking,

Yes - networking, connections, sharing of resourses, partnerships with universities, museums and archives, business, civil society, etc...

And yes - it will be good to have more money for the public libraries:))

But 10 of 270 does not sound good/ many times it's even less/. Imagine that you have 50 % of your staff on your side! It will bring a higher level of public trust and maybe more money:))

so, we go back to the awareness. i hope such discussions help:)

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
Yes, your " financial literacy" service made me excited!

Vesna, thank you for your reply to Yan:)) it is absolutely in the hands of the management staff to change the mentality. but I know it's not easy:)) it will be intersting to discuss how you motivate your people.. i am challenging you:))

vesnavuksan (not verified)
jillscherb7's picture
Hmmmm! Motivation is pretty

Hmmmm! Motivation is pretty tough.
I always try to work with people who understand why they do the job they do Smile it's easy to motivate someone who is not cranky about their job and who is open for new options. As for the rest... difficult (i.e. no way. they always ask for extra money if I try to involve them in something 'different'. since there is no extra money in the libraries, I do my best not to work with them closely). As I said to Yan, it always comes down to 10 people who are change agents. So happy to have them around Smile
Other things that I've seen work is staff rotation (changing everyday tasks, learning new things...). Sometimes involving staff in projects or giving them a bit of authority and power moves their asses.
And yes, it's sometimes money.
What are your experiences? Where do you work?

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
I am just a library

I am just a library researcher and consultant:)
But I am witnessing the same attitude. Altghough it's not a bad thing to ask for more money:)
I like the way English libraries ask for money - they constantly try to prove the economic benefits of the public libraries for the society:) and i think it works - at least untill recently:))

rotation, new tasks, learning new things! it's a good practice, as far as I know - it is well used in business...

...shouldn't we learn some tips from business?

mil's picture
Offline
Joined: 15 Mar 2011
Guys, I enjoy very much all

Guys, I enjoy very much all your comments. I'm a clinical psychologist and biblio-therapist. I'm currently involved in a library project with drug addicts. Have you heard of such projects in your countries?

vesnavuksan (not verified)
jillscherb7's picture
I've never heard of something

I've never heard of something like that in my country (Serbia), but I did hear about such projects in the States. Where do you work? I'm curious, how does one become biblio-therapist? Smile

anne-marie's picture
Offline
Joined: 8 Mar 2011
Looks very interesting

Looks very interesting Milena! I've heard of similar projects in Holland. Not exactly with drug addicts, but just for common people, but it's a great idea to use biblio-therapy with drug addicts.

mil's picture
Offline
Joined: 15 Mar 2011
Thank you, Vesna! I am a

Thank you, Vesna! I am a psychologist in a private education center where I am managing a program called Beautiful mind with several kids' groups for intellectual development, improve of concentration and memory, school motivation, creativity, etc. I took a practical course of art and biblio therapy by a qualified psychologist couple of years ago and use those methods in my major work. The project with drug addicts is new for me. It's about social support in using computer, English, how to find a job etc. The biblio-therapy consists of narrative therapy, reading and discussing of fiction, tales, fables, song lyrics, self help books, parables, stories, which is an insight-oriented work through projection and identification or "healing through catharsis". It is very important to find the right books Smile The method was used for the first time in some libraries in US in the beginning of the 20th century by librarians who provided books on real stories from ex drug addicts.

For those who are interested there is a link to a little article presenting the bibliotherapy as a field.
http://www.indiana.edu/~reading/ieo/digests/d82.html

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
Yes, it's a great idea to

Yes, it's a great idea to expand library mental territory with services for specific groups like this one. and this group is definately in need nowadays..

as for biblio-therapy - sounds really attractive for diverse audience:)) I would join one if I can:))
seriously - I think it's something public libraries can incorporate successfully in their set of activities and their branding strategies.

By the way, I have known a library in Bulgaria which is using biblio- therapy in the rehabilitation process of ex underaged prostitutes.

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
There are Bulgarian libraries which follow the demands

This intertextual structure is a bit confusing, so I am starting to simply follow the row of the entries:))

Penny, there are Bulgarian libraries which try to search and follow the demands and create specific collections and services in partnerships with different organizations and local communities. It truly depends on the directors' creativity, opennes, communication, managerial skills, etc. like Vesna said before.

I will mention here the Regional library of Veliko Tarnovo, where this philosophy has been turned to a strategy.. this library is permanently widening it's services both towards the most active citizens from the city through diverse discussions and debates and towards diverse groups of marginalized communities like prisoners, mentally disabled, old people house, phisically disabled, underaged prostitutes, etc. There are more example, of course.

But honestly, let me put it this way - it's not so popular as a developed strategy:)

may be you can share some experience from the States:)

YAN
YAN's picture
Offline
Joined: 10 Mar 2011
Rumyana I am still looking

Rumyana I am still looking for your reply ! Smile

Dalsager's picture
Offline
Joined: 28 Jan 2011
Just a quick note: We are

Just a quick note:

We are working on removing the intertextual structure. Instead, the posts will be listed chronologically, as is seen in other forums. It would make it easier - We agree Smile

/ JWD

YAN
YAN's picture
Offline
Joined: 10 Mar 2011
Yes it will be easier.

Yes it will be easier.

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
Oh, sorry Yan! What you can get in Gotheborg City Library?

Yan, I do not recommend Information literacy to IT's:))

But you can get many things in this library - you can learn about starting a business, you can participate in debates about EU and Sweden with MP's, you can practice your swedish:)), you can learn dances, you can play chess, you can have a coffee with a girl friend in a nice cafe:) you can watch the Cultural Festival which is going on the street from the huge cafe window/ if you go in August/:) Is there something suitable for IT's:))

YAN
YAN's picture
Offline
Joined: 10 Mar 2011
Thanks! My girlfriend would

Thanks! My girlfriend would recommend me to take a dance class for minus beginners Smile

Am I right in supposing that somehow you avoid mentioning electronic services ?

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
Many thanks Jacob!

Many thanks Jacob!

anne-marie's picture
Offline
Joined: 8 Mar 2011
Wow! Each library should do

Wow! Each library should do that. I mean the two libraries you mention. All libraries need to offer services for all kinds of people. But I’m afraid it is still not very popular practice in Europe.

anne-marie's picture
Offline
Joined: 8 Mar 2011
And all libraries should be

And all libraries should be nice looking and comfortable to attract more people. Unfortunately many times it’s not like that.

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
because the "next public library" is about people

yes, because the "next public library" is about people. it is appealing, inspiring, vivid, etc. you can spend all your day there.

my prediction in regard to services is that the "next public library' will be functioning like a creative industry and librarians will become creative workers and will be busy in developing diverse services, what is more - spesific data bases to facilitate the search for reliable information...

YAN
YAN's picture
Offline
Joined: 10 Mar 2011
Library as a creative

Library as a creative industry sounds quite interesting and fits to some new theories of the creative age and "the rise of the creative class". I see what you mean but industries create products for profit and libraries don't as far as I know. Am I right ?

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
I insert 'public" in the "next library" because public

I insert 'public" in the "next library" because public libraries should not be cinfused with the academic, university or national libraries as they have a different mission.

anne-marie's picture
Offline
Joined: 8 Mar 2011
That's a good point! It is

That's a good point! It is not precise to talk about libraries in general Smile :-)
Oh, I forgot - even metropolitan libraries differ from public libraries. They are more universal, more cosmopolitan as public libraries are more locally oriented Smile

Rumyana Koycheva's picture
Offline
Joined: 2 Mar 2011
You are right! But at the

You are right! But at the same time metropolitan libraries are more "multicultural" and actively diversify their services to meet the needs of their immigrant polulation. I was amazed to see collections of newspapers and magazines in hundreds of languages in some metropolitan libraries! and you can find a lot of education services and community building activities for the immigrants' childern and families...

In general I think metropolitan libraries are in a better position most of the time because municipalities need them with their atractive buildings and their symbolic capital to contribute to the prestige of the megapolices... And it looks like there is a trend to invest more in them/ at least before the crisis/:-)

Also - it is fashionable nowadays to demonstrate tolerance and respect to diversity, it " sales" the city as a liberal place to international companies, experts, tourists, etc. Some metropolitan libraries exploit that /in a good sence/ very well like the new library in Amsterdam with it's impressive collection of gay and lesbian literature.

It seems to me that public libraries need much more efforts and creativity to keep going:-)But that's another story:-)